The practice operates on consultation by appointment. Standard consultations are between 10- 15 minutes. Online appointment bookings are available for all people attending this clinic and are our preferred method of booking.
The practice has many varied types of consultations for your benefit, so please inform reception at the time of booking if you require a longer consult (30 or 45 minute), or more than one family member is attending. This assists the doctors by giving them the time and attention you require and also helps reduce waiting times. PLEASE INFORM US IF YOU ARE A NEW PATIENT.
For non standard appointments let the reception staff know at the time of booking, as you may also need an associated booking with our nurse; examples of such longer bookings are women’s health check, men’s full medicals, insurance examinations, employment medicals, mental health counselling, ALL NEW PATIENTS, PRP, PROLOTHERAPY and MUSCULOSKELETAL CONSULTATIONS, HOLISTIC – INTEGRATIVE CONSULTATIONS.
Patients requiring URGENT medical attention will be seen by a nurse / doctor and provided with appropriate treatment.
A significant number of On-Day appointments, including Child Priority appointments, are held for all doctors. (See Children First) These appointments are available from 8.00am on the day.
The practice also operates a Waiting List. Patients have the option of adding their name to this list and where cancellations occur during the day, patients on the waiting list will be contacted with an appointment time. Patients may nominate a specific doctor or opt for the 1st available doctor. Patients may also nominate to be transferred to the following day’s waiting list. (The majority of patients on the waiting list are given an opportunity to see the doctor within 2– 3 working days.)
SMS appointment reminders will be sent to all patients! This is a reminder only.
As a courtesy to your doctor & other patients, please advise the practice as soon as possible if you are unable to attend your appointment.
Failure to notify may result in Non-Attendance Fee of $50-00 being charged.